BYLT Basics Reviews

I haven’t get my pakage after 7 days , but nice customer service ,, i hope i get it soon and try them

Bylt has been the only thing that I have felt so comfortable to be in!
These have been items I give to my sons for holidays and birthdays the last year

Bylt blew me up on Instagram and I finally gave in, but it was so worth it! Have been trying to find quality polos. The Lux polo looks, fits, and feels great. Quality material and a great collar. I wear polos almost daily and they are better than the Nike polos that I love. I also got the Everyday 2.0 pants. They fit great and have a good feel to them. Will be back to Bylt!

Also asked their chat for some help on items and they were great!

Ordered 1 pair of Mens Kinetic 2.0 pants and 2 pairs of Kinetic pants. was my first transaction with them. Both were same size 31's. The Kinetic 2.0 were fine a little tight for my liking but bearable I have 2 pairs of Mack Weldons and they are looser then this brand. however the Kinetic pants were so tight its was ridiculous, almost like a skinny fit, but the listing didn't say that. I contacted support and got return label and returned got my refund within 2 days after shipment back. Overall my experience with the company was great. Love the color options they offer in their brands, but their products seem a little too tight for my liking in a casual or active wear pant. If your not one for skinny fit tight on your legs style you might want to look elsewhere for your active wear.

Their everyday pants are phenomenal!! I’ll admit, a little on the pricey side, but truly worth every single penny!! They have a customer for life with me!

Like many people, I typically only write reviews when my experience is particularly upsetting. Admittedly, my initial experience was only a little upsetting and, even if my concern was not addressed so professionally, I may still have considered purchasing from BYLT Basics in the future. That being said, I feel inclined to express my gratitude to Rachel at BYLT Basics. I understand clothing doesn't last forever; still, I try to only purchase clothing that is made well and with high quality materials so that it lasts a long time. I also understand companies are not required to provide support when the sale is complete or past the return/exchange window. Thankfully, these are just reasons why I am pleased to write about my positive experience shopping at BYLT Basics and say that I certainly will purchase more clothing from BYLT Basics in the future.

Jennifer with support was fast and responsive. Jennifer helped me catch a refund mishap and ensured that I will be receiving the correct amount.

Jennifer BYLT Basics were highly focused on my order. She was accommodating, knowledgeable, and very professional; I'm thrilled with her help.

I bought a couple pairs of Kinetic shorts. Originally size 36, exchanged for size 34. However, one of the 34s that I got must have been mislabeled and was actually size 32. I couldn't return it with the old order number and needed support to help. Claudia, responded quickly via chat and gave me a new number. Support has been great so far!

My pants got damaged in shipping. I emailed the company and got a VERY quick response from Mellow. I showed them photos of the damage and they resolved everything quickly and made it right.

Claudia in customer service was great. I had some defects in a shirt I got and she was quick to send out another.

My experience with Mellow @ BYLT was great today , customer service is being extremely helpful and professional a great quality product I couldn’t be happier. Thank you so much, I had a issue but it was resolved quickly thanks again .🙏🏼

You need to try the everyday pants. Good for work, to dress down, or up! Shirts are super soft

I want to thank Mellow at BYLT for the awesome customer service. I had purchased a lot of clothing from them since Black Friday 2022. Had to some some exchanges, but everything went very smooth. Shipping is quick and Mellow went above and beyond for me! Thank you!

Matthew provided me with AMAZING customer support. I had an issue with an item and he was able to quickly and efficiently get me squared way. Very kind. I appreciated it.